SHIPPING & RETURNS

Shipping Policy:

 

Thank you for visiting and shopping at Yadain Cultural Solutions. Following are the terms and conditions that constitute our Shipping Policy, International Shipping Policy, Shipment processing time and terms.

 

All orders are processed within 3-5 business days unless large volume orders due to online sales or discounts. Please allow an additional 3-5 business days for delivery. Orders are not processed, shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates:

 

Shipping charges for your order will be calculated and displayed at checkout.

 

**Free Shipping** is not available during any online sale or promotion.

 

Shipment method    Estimated delivery time    Shipment cost                Standard Shipping    5-8 business days  

Two Days (Rush)         2 business days                     $17.99

Required Signature     5-8 business days                 $12.95

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States,

Delivery delays can occasionally occur.

 

Shipment to Posted Address:

 

Yadain Cultural Solutions is not responsible or liable for any packages returned or not received due to invalid, incorrect or misspelled addresses. In addition, we do not ship to PO boxes. Please be sure to include only a valid U.S address when filling out the shipping form.

We are not liable for return packages that were accidentally shipped out to PO boxes. If this happens, the customer is responsible to pay for additional shipment cost to the correct address.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Once your shipment confirmation has been sent they're will be No Refund or Cancellations unless the unopened, non tampered package is returned to the Yadain Cultural Solutions Headquarters at 139 W. Chelten ave. Phila, Pa. 19144. Once received and confirmed that the returned package has all items, with its original seal, a refund will be issued immediately.

 

Damages

 

Yadain Cultural Solutions is not liable for any products lost, stolen after delivery confirmation.​

 

International Shipping Policy

 

We currently do international shipping to the U.K. only. These shipments are subject to different shipping rates.